How does it work?
You are creating an account
Create an account at lacava.pl or log in to collect points.
Collect points
For every order of our products and for special activities.
Redeem points
Exchange your points for discount coupons or special prizes!
Levels and benefits
Earn points to level up. It's that simple!
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Your current level
Enthusiast
0 – 4999 points-
1 PLN = 1 point
e.g. you spend 100 PLN → you earn 100 points! -
birthday gift – 200 points
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welcome bonus – 100 points
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following on FB, IG – 100 points
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access to 5-20% discounts
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Your current level
Connoisseur
5000 – 14,999 points-
1 PLN = 2 points
e.g. you spend 100 PLN → you earn 200 points! -
birthday gift – 300 points
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following on FB, IG – 100 points
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access to 5-20% discounts
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the ability to exchange points for
free products and gifts -
products for program members
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Your current level
Ambassador
15,000+ points-
1 PLN = 3 points
e.g. you spend PLN 100 → you earn 300 points! -
birthday gift – 500 points
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following on FB, IG – 100 points
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access to 5-20% discounts
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the ability to exchange points for
free products and gifts -
products for program members
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early access to limited editions
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Earn points the way you like
Everything counts!
Redeem points
Redeeming your points is easy. Simply redeem them for a discount in your customer panel.
Have more questions?
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Why join LaCava Specialty Rewards?
By joining our program, you have access to everything our roastery has to offer and can take advantage of exclusive offers. Purchasing our products elevates your level, giving you access to special privileges and rewards, such as early access to new releases, discounts, and limited editions.
and redeem points for free products. Most importantly, joining Specialty Rewards is very simple and free. -
How do I become a member of the Specialty Rewards program?
It's very simple and free. Create an account, agree to receive special offers via newsletter, and complete your customer profile. What's worth knowing about Specialty Rewards level points? Depending on how many points you have accumulated, you are assigned a level: Enthusiast (0–4,999 points), Connoisseur (5,000–14,999 points), or Ambassador (15,000+). The more points you accumulate, the higher the level you can achieve. At higher levels, you earn more points for purchases and birthdays. All points expire 365 days after they are earned. We'll send you a notification before your points expire.
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What is worth knowing about Specialty Rewards tier points?
Membership levels can also expire. If you don't earn enough points for your tier after 12 months, your Specialty Rewards tier will automatically be lowered. To maintain your tier, you must earn a certain number of points based on your current tier. The qualification period begins on the day you reach a new tier and ends after 12 months, always at the end of the month.
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Where can I find the number of points I have earned?
Log in to your account at www.lacava.pl to gain access to your points and Level history.
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How can I spend my points?
You can redeem your accumulated points during checkout or in your shopping cart by selecting the appropriate benefit from the "Redeem Points" drop-down list. You can choose from free shipping, discount coupons, free products, and more.
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If I spend all my points, will I lose my current level?
No. Redeeming points will not change your Specialty Rewards tier. Your tier may be lowered within a year of earning points unless you earn new ones.
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Why do points expire?
We want to recognize the most loyal Specialty Rewards members, so those who consistently earn points will enjoy additional benefits. Points automatically expire 12 months after they are earned.